As a kid, we had a dinner time ritual where my dad asked us what we learned in school that day. At the time I found answering that question the hardest part of my day….and the most irritating. [I could have taught a class in eye rolling.] As a kid it was hard for me [...]
Over the past several months, I’ve been working on launching some back-end tools for our online application process for the HR department allowing them to better manage applicants during the hiring process. One of the final steps is the training of the 15 users of the new system. I have done my best to communicate [...]
Improving Corporate Communications (Tips to Implement at Your Contact Center)
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