…The Right Call…

That’s the question everyone is asking. Whether or not you support what some call “Obamacare”, the effects of the act will be far reaching. Employees, employers and insurance companies may be facing a brave new world! Over on our website we’ve outlined several ways that Insurance companies might get creative increasing their revenue.  

The Wall Street Journal (WSJ) reported last Tuesday (11/23/10) that the Obama administration has reconsidered rules regarding certain provisions of the healthcare plan passed earlier this year. Of particular interest to contact center associates is the newly proposed modification regarding low premium policies that provide limited payments for medical costs. These so-called “limited medical plans” [...]