Smart companies looking to expand into foreign markets are now considering the...
...The Right Call...
Enriching Your Life
Learning something new means more than just picking up a new skill or trade. It actually enriches your life and in many ways, makes you a better person. It doesn’t have to be a monumental laborious effort either. It’s relatively easy to pick up something new every day. Here are 10 ways to do [...]
Have You Ever Done Work in Our Industry? [Expressed Interest]
Did you have a Johnny Stratton in your high school? Johnny went to my high school. He could do everything. He played four sports and was a star in all of them. He played the trumpet in the band, was class president and dated the prettiest girl. To top it all off, he was, and still is, a really nice guy. Johnny [...]
Team Building in the Office ~ Expressed Interest
by guest writer Donna VanHorn Team building in an office helps foster better and open communication between employees, themselves, and also, between employees and upper management. It goes a long way in improving professional relations, understanding and cooperation, and this is very much reflected in the quality of work done. Team building in the workplace [...]
Tips & Activities for Team Building in the Workplace
-Henry Ford You see a memo about a relay race taking place at the site at noon. You hear mention of a site cookout taking place next month. Your supervisor tells you about a community service event the team is getting involved with. Do you participate? The answer should always be “yes!” Do you ever [...]
Tips for Protecting Your Goldmine
Have you been considering an outreach program to your customers or prospects to tell them about your products or services but just aren’t sure about the customer experience? Good for you! In the wrong hands, that investment could disappear. What things should you consider before collaborating with an outsource contact center? What controls should they [...]
5 Benefits to Outsourcing Your Contact Center
For businesses spanning all ranges of products and services, outsourcing works. A major area in which it works quite effectively is the two-way communication between your business and your customer contacts. Although there are other reasons for this type of outsourcing, here are five major reasons why contact center outsourcing works so effectively: 1. Cost [...]
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